Rose Toys & Vibrators by RoseZoe
Intimate wellness essentials designed for comfort, privacy and confident everyday pleasure.
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Frequently Asked Questions
Read the instructions for your exact model before first use. Controls, charging requirements and mode settings vary between rose toys. Check the product page and supplied manual rather than assuming every model uses the same button sequence.
Yes. Orders ship in plain outer packaging without product names printed on the outside.
Follow the cleaning instructions and water-resistance rating for your model. Do not immerse a product unless its instructions specifically allow it. Keep chargers and any non-waterproof remote controls dry, and let the product dry fully before charging or storage.
Use the charging cable and power specifications intended for your model. Rose toys can use different magnetic or pin-style connectors, and replacement cables are not universal. Make sure the connector is dry and correctly aligned without forcing it. If charging still fails, email support@rosezoe.com with the product name and order number.